Here to help

Welcome to our Support Page! Whether you’re here to book services, ask questions, or find helpful information, you’re in the right place.

We use Time To Pet for convenient and secure appointment booking.

How to Book an Appointment

New Client Sign Up

  1. Fill out the Booking Appointment form with all the details about your request.
    Monterey Dog will follow up with you via your preferred contact method within 48 hours of submitting the request.

  2. Activate Your Account

    Once details about your appointment are confirmed, Leah will create your new profile and send you an email requesting you to activate your account.
    Check your email and click the "Activate Account" link.

  3. Fill Out Contact Information
    Provide your contact details and emergency contact information.

  4. Create a Password
    Set a secure password for your account.

  5. Add Your Pets
    Enter your pet’s details. Don’t worry—this information can be updated later if needed.

  6. Add a Payment Method
    Navigate to the Invoices section to enter your payment details.
    Note: If you attempt to schedule a service before adding a payment method, the system will prompt you to enter one.

  7. Ready to Book
    Once your setup is complete, follow the steps outlined for Returning Clients to book your first service.

How to Book Services.

  1. Submit Your Request
    Call or text Leah at 831-224-4152 to request your appointment and receive response within 48 hours to confirm or discuss any adjustments.

    We look forward to helping you and your pet!

Questions?

Have questions or need assistance with booking?

Feel free to submit the form or call/text (831) 224-4152.